Business-Driven IT Strategies
Daniel Lai, a speaker at the marcus evans CIO Asia Summit 2010, shares his IT and business alignment strategies.

MACAO, CHINA, August 11, 2010 /24-7PressRelease/ -- Information technology (IT) leaders should be creating business-driven strategies to support the business, instead of strategies driven by technology, says Daniel Lai, Head of IT at MTR Corporation in Hong Kong. IT needs to be aligned to the business, which is a challenge that may be solved by creating new business models. A speaker at the marcus evans CIO Asia Summit 2010 taking place in Macao, China, 18 - 20 October, Lai talks about adopting business-driven technologies, the roles that Chief Information Officers (CIOs) need to juggle and innovating IT.

What should CIOs make other executives aware of?

Daniel Lai: Whether we are experiencing good times or bad times, IT needs to play a role where it can be adopted to enable and support the business. IT should not create technology-driven strategies; strategies need to be business-driven and IT must be developed around common objectives that demonstrate success.

There are various roles that the CIO needs to take; one that requires full exploration and assessment role, another may involve marketing and selling of new concepts and technologies, and one of adopting and developing sub-technologies to support the business.

What initiatives to improve IT productivity and efficiency would you recommend?

Daniel Lai: Do more with less. One strategy could be to see if non-core functions within IT can be outsourced for better quality and cost effectiveness. CIOs should look at improving IT continuously; techniques such as Six Sigma or the IT Infrastructure Library enhance IT efficiency and various other operations. CIOs should also look at standardising IT and consider virtualisation.

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